Terms and Conditions
Effective Date: Jan 2025
Welcome to Naeem and Sons! These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using our website or placing an order, you agree to be bound by these Terms. Please read them carefully.
1. General Terms
1.1 Business Model: Naeem and Sons operates as a B2B wholesale dealer (ہول سیل ڈیلر) , specializing in motorcycle seats, seat foams, seat covers, and related accessories.
1.2 Eligibility: By using our website or placing an order, you confirm that you are authorized to represent your business and are legally eligible to enter into contracts.
2. Orders and Payments
2.1 Order Placement: All orders must be placed through our official communication channels (website, email, WhatsApp, or phone).
2.2 Pricing: Prices listed on our website or communicated otherwise are exclusive of transportation charges and are subject to change without prior notice.
2.3 Payment Terms: Orders must be paid in full before dispatch unless otherwise agreed upon in writing.
3. Shipping and Delivery
3.1 Shipping Method: We use the “bilti” system for all deliveries. Goods are handed to transport service providers and delivered to the main transport stop in the buyer’s city.
3.2 Transportation Charges: Buyers are responsible for paying transportation charges directly to the transport service provider when collecting their goods.
3.3 Delivery Timeline: Delivery times may vary based on location and transport availability. Naeem and Sons is not liable for delays caused by third-party transport services.
4. Returns and Refunds
4.1 Inspection Upon Delivery: Buyers are encouraged to inspect goods upon receipt.
4.2 Returns: Returns will only be accepted for defective or damaged goods reported within 3 days of receipt. Returned goods must be unused and in original packaging.
4.3 Refunds: Approved refunds will be processed within 14 business days. Transportation charges are non-refundable.
5. Limitation of Liability
5.1 Naeem and Sons is not liable for:
- Loss, damage, or delays caused by transport services.
- Indirect, incidental, or consequential damages arising from the use of our products or services.
5.2 Our total liability, if any, shall not exceed the value of the goods purchased.
6. Intellectual Property
All content on our website, including text, images, logos, and product descriptions, is the intellectual property of Naeem and Sons. Unauthorized use, reproduction, or distribution is strictly prohibited.
7. Governing Law
These Terms are governed by and construed in accordance with the laws of Pakistan. Any disputes shall be resolved in the courts of Lahore, Pakistan.
8. Amendments
We reserve the right to update or modify these Terms at any time without prior notice. The latest version will always be available on our website. Your continued use of our services constitutes acceptance of any changes.
9. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us:
Naeem and Sons
Phone: 0337-4839537
Address: Basement, Makkah Market, McLeod Road, Lahore
Email: naeemnsonsautos@gmail.com
By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Naeem and Sons as your trusted wholesale partner!